Blog

A searchable directory of all our updates and articles

3 Things You Didn’t Know About Your Phone System

I have the very fortunate position of getting to speak with new businesses every single week. Often we are talking about the world of Unified Communication (UC), Telephone Systems (PBX) and the newer messaging and collaboration tools available. Quite often these discussions are around the actual impact that replacing an older PBX with a new Read more about 3 Things You Didn’t Know About Your Phone System[…]

3CX Toolkit

Our 3CX Toolkit is essential for anyone looking to begin their DIY journey with 3CX. You can download it quickly by clicking here If you have any questions or comments, or would like to see additional resources like this then please let us know in the comments so we can be of assistance. Thanks Ben

UC Expo 2017 - Unified Communication. Will it be the UC&C Expo Next Year?

Based this year at Excel in London, the UC Expo has been an annual pilgrimage of mine for several years. It is (and always as been) a good mix of networking and learning in an industry that is constantly evolving and adapting.   This year was no exception, and I spent productive time with several key partners Read more about UC Expo 2017 - Unified Communication. Will it be the UC&C Expo Next Year?[…]

Your Business Phone System: On-Premise, Hosted or Cloud? You decide.

Only a few short years ago this question never even came up. It couldn’t have, simply because there was no option. You see before the days of SIP trunks you had two choices — digital lines or analogue lines. Whichever you chose, and in whichever form they came (ISDN, PRI, BRI e.t.c.) you ended up with the Read more about Your Business Phone System: On-Premise, Hosted or Cloud? You decide.[…]

Top 5 ‘abilities’ to look for in a telephony solution

I have written this to ensure that those buying (or being tasked with buying) a telephone system or solution for their company have considered what I believe are the top 5 features to consider. My qualifications to write this are that having worked in various technical capacities within the telecoms industry for 15 years now Read more about Top 5 ‘abilities’ to look for in a telephony solution[…]

5 Reasons Why You Don’t Need Direct Dial Numbers Anymore

Direct Dials (known as DDi’s or DID’s) are a common feature in most telephone systems and solutions. To be candid I think they are more hassle then they are worth, here is why: 1.) They are not even used :   The vast majority of users in the SMB market do not require a DDi at all. Read more about 5 Reasons Why You Don’t Need Direct Dial Numbers Anymore[…]